Free Returns & Exchanges
Love it or send it back on us, it’s that simple. We are committed to customer satisfaction. If you are not 100% satisfied with any purchase, return it for free to receive a full refund, exchange, or gift card. If you need to return or exchange an item, use our Prepaid Return Label. It’s convenient, trackable, and best of all – FREE! To get started, follow the instructions below:
OUR RETURNS ARE EASY AS 1, 2, 3!
- Fill out the return form on the back of your invoice and print out a FREE Prepaid Return label.
- Place items inside your returning package and adhere the Prepaid Return Label to the outside of the package.
- For faster processing, drop the return package off at FedEx (check the FedEx website for your closest location). Or, you can simply give it to your local mail carrier/post office. We will take care of the rest!
With our Free Pre-Paid Return Label service you will have real time tracking, priority processing, and your package will be fully insured.
Free Return Label
I do not have any paperwork from my order. What do I do?
- If you need another Easy Return Form, simply print one off our website and enclose it with the product being returned and your original order number. Otherwise, reference your name, order number, and address on a piece of paper and include it inside your returning package.
How much does a Prepaid Return Label cost?
- Our Prepaid Return Label won’t cost you a buck! This label is convenient, trackable, and FREE!
Will I be getting a credit or a gift card for my return?
- Merchandise that is returned within 30 days of the original purchase date will be refunded back to your original form of payment. After 30 days, we will refund you in the form of a Legendary Whitetails Gift Card!
During the holiday season, this timeframe will be extended. Returns on orders placed after November 1st will receive full credit back to your original form of payment until January 31st the following year.”
How long will it take to get my refund?
- Once your return is received in our facility, we ask that you please allow a few additional business days to process your items as our Returns Department processes returns in the order they are received. If we have your email address on file, we will send a return confirmation email once your item(s) have been received and refunded. It can take 3-5 business days for the refund to appear on your original form of payment.
How long will it take to receive my exchange?
- After your exchange is processed and shipped, it will take 4-7 business days for it to be received to your location. If you need your exchange expedited, please contact us at 1-800-875-9453 for faster options